Do I have to pay for the services?

Not all services incur a cost but those that do can be negotiated.


Can my family be involved in the planning and decision making process?

Yes, we encourage you to include whoever you would like to help with these important decisions.


Can I choose my own services?

Yes, these are your services and your choices are are important to us.


Can I choose my staff?

Yes, it is very important that you choose the staff that you want to support you.


Can I alter my services?

Yes, they are your services and can be changed at any time to suit your needs.


Will my decision be respected?

Yes, at all times.


What happens if I am not satisfied with my services?

We will listen to your concerns and together we will look for a solution.